Privacy Policy

This Privacy Policy explains how FieldCoachAI collects, uses, and protects your personal information when you use our online service.

1. Information We Collect

1.1 Information You Provide Directly

We collect and use information you provide directly through use of our services, such as:

• Account Information: Name, email, date of birth, password
• Profile Information: Team affiliation, position, coaching credentials
• Video Content: Football game and training videos you upload
• Messages: Communications sent through our messaging features
• Payment Information: Billing address, payment method (processed by third-party payment processors)

1.2 Information Collected Automatically

We may automatically collect digital information about you to provide our online services, such as:

• Usage Data: Pages viewed, features used, time spent, click patterns
• Device Information: Browser type, operating system, IP address, device identifiers
• Cookies and Similar Technologies: Session cookies, analytics cookies, preference cookies. See Section 8 for more information.
• Log Data: Access times, error logs, referral URLs

1.4 Athletic Performance Analytics

We use computer vision technology to analyze physical movement and body geometry solely to provide performance feedback (such as running technique).

While our AI may process skeletal tracking points in real-time or near-real-time to generate analytics, we do not create, store, or maintain this information to uniquely identify any individual, including for purposes of authentication or facial recognition.

2. How We Use Your Information

We use your information to:

• Provide football analytics, performance insights, and AI-powered recommendations
• Process and analyze uploaded video content using computer vision technology
• Enable communication between users
• Maintain, improve, and develop new features for our services
• Detect, prevent, and address technical issues, security threats, and fraudulent activity
• Comply with legal obligations, our compliance policies, and to enforce our Terms & Conditions
• Send service-related notifications and updates
• Provide content and information that may be of interest to you
• Conduct research and analytics to improve AI accuracy and performance

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

3.1 Service Providers

We share information with third parties who perform services to support our online platform and the services you receive, including:

• Cloud hosting providers (video storage, data processing)
• Payment processors (such as Stripe, PayPal)
• Video transcoding and streaming services
• Cookies and analytics service providers (for usage analytics, error tracking)
• AI/ML infrastructure providers (computer vision processing)
• Email service providers (transactional emails only)

3.2 Legal Requirements

We may disclose information if required by law, subpoena, court order, or to protect our rights, property, or safety, or that of our users or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

3.4 With Your Consent

We may share information with third parties when you explicitly consent (e.g., sharing analytics with your team or coach).

4. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

We will delete or anonymize your information upon your request, subject to legal obligations to retain certain records.

5. Your Privacy Rights

5.1 Rights for Users

Depending on your location, you may have the following rights to your data:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for processing

5.2 California Privacy Rights

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out of Sale: If we sell your information. However, we do not sell personal information.
• Right to Non-Discrimination: Receive equal service regardless of privacy choices

7. Data Security

We implement appropriate technical and organizational security measures to protect your information.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide and improve our services.

You can control cookies through your browser settings. Note that disabling essential cookies may affect the functionality of our services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We may notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending you an email notification
• Requiring re-acceptance for material changes that require consent

Your continued use of our services after changes take effect constitutes acceptance of the revised policy.